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Difficult Conversations

•

$725

•

Mar 9, 2027

Difficult Conversations

Build Skills. Create Real Impact.

Difficult Conversations

Navigate high-stakes conversations with practical tools that strengthen trust, clarity, and workplace relationships. Gain practical tools you can apply immediately to real workplace challenges.

In-Person0.6 CEUSWorkplace Skills
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Dates

Mar 9, 2027

Time

8:30am - 3:30pm

Cost

$725

Location

Xavier University

Format

In-Person

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Mastering difficult conversations is essential to long-term success

When we avoid a needed conversation—or find ourselves repeating the same conversation without resolution—it’s a sign that we’re talking, but not truly communicating. This interactive, discussion-driven program equips participants with practical tools to shift that dynamic.

Drawing on principles from Crucial Conversations, behavioral decision-making practices, and organizational theory, participants will learn to confidently navigate challenging interpersonal dynamics and high-stakes conversations. Through real-world application and engaging exercises, they’ll build the skills needed to foster trust, reduce conflict, and create stronger workplace relationships.

Build skills that drive results today

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Identify roadblocks that prevent productive relationships and conflict resolution.

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Recognize and address disruptive workplace behaviors more effectively.

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Apply structured frameworks for initiating and sustaining difficult conversations.

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Use intentional language and listening techniques to improve communication.

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Improve personal effectiveness, reduce stress, and enhance collaboration.

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Is this program right for you?

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Built for

Professionals at all levels who want to improve communication, resolve conflict, and strengthen team dynamics.

Bring Your Team

Create shared skills and language across your team through practical development.

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Learn from an experienced Xavier Leadership Center facilitator

Learn through practical instruction, discussion, and application focused on the realities professionals face at work.

Roni Christopher

Roni Christopher

Leadership, Critical Conversations & Healthcare Improvement Facilitator

Facilitated Hundreds of Critical Conversations Workshops

Doctor of Health Science, A.T. Still University

Former Healthcare Executive and Quality Leader

Dates & format

Difficult Conversations runs Mar 9, 2027. Xavier University.

Xavier Leadership Center seal

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Make the case to attend

Show how this program can strengthen your performance and support organizational priorities.

Need more information? We’ll help determine whether this program fits your professional development goals.

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Take the next step

Tell us where you are and where you aspire to be. We’ll point you to the right starting point.

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